Privacy Policy
Last updated: May 22, 2025
At TUARGENE, protecting your personal data is fundamental. This policy explains how we collect, use, share, and protect your personal information, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws and regulations of the Philippines.
1. Information We Collect
We may collect the following types of personal information:
- Identification data: Name, identification number, email address, phone number, and mailing address.
- Technical information: IP address, browser type, device information, and browsing data through cookies.
- Information from third parties: Data we receive from business partners or social media platforms, with your prior consent.
2. Purpose of Processing
We use your personal information to:
- Provide, manage, and improve our services and products.
- Process your requests, purchases, transactions, and payments.
- Communicate with you about services, products, promotions, and events.
- Personalize your experience and provide relevant content.
- Conduct statistical analysis and market research.
- Fulfill legal obligations and protect our rights.
3. Sharing Your Information
We may share your personal information with:
- Service providers who help us operate our business and are required to protect your information.
- Public authorities when required by law, regulation, or legal process.
- Third parties in the event of corporate reorganization, merger, sale, or transfer of assets.
4. Information Security
We implement technical, administrative, and physical measures designed to protect the security of your personal information from loss, unauthorized access, disclosure, alteration, or destruction, in accordance with Philippine regulations. However, no system is completely secure, so we cannot guarantee absolute security of your information.
5. Your Rights as a Data Subject
In accordance with Philippine regulations, you have the right to:
- Know, update, and correct your personal data.
- Request proof of consent given for the processing of your data.
- Obtain information about the use of your personal data.
- Lodge complaints with the National Privacy Commission for violations of regulations.
- Withdraw consent and/or request deletion of your data when your constitutional and legal rights and guarantees are not respected.
- Access your personal data free of charge that has been processed.
To exercise these rights, you may contact us as indicated in the "Contact Us" section.
6. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. For more information, see our Cookie Policy.
7. Links to Third-Party Sites
Our website may contain links to other sites that we do not operate. We have no control over and are not responsible for the content, privacy policies, or practices of third-party sites or services. We recommend reviewing the privacy policies of all sites you visit.
8. Protection of Minors
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take the necessary steps to delete such information.
9. Changes to This Policy
We may update our privacy policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We recommend reviewing this policy regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
- Data Controller: TUARGENE
- Email: support (at) tuargene.com
- Mailing address: 88 Coral Way, Makati, Metro Manila, 1223, Philippines
- Phone: +63 995 836 4127